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Resellers

Benefits of being a Reseller
Requirements to become a Reseller
Apply to become a Reseller

Southeaster is looking to partner with interested organisations or individuals wanting to help end users harness the potential of ecommerce and build a business around a Silverfish-enabled website.

A reseller could be :

  • a Web development or design agency (web developers)
  • an Internet Service Provider (ISP)
  • a solutions provider
  • a large scale systems integrator
  • an application service provider (ASP)
  • a management consultant wanting to implement strategic ecommerce on behalf of clients
  • a multimedia service provider

The benefits of becoming an Authorised Silverfish Reseller

  • Southeaster passes on leads generated through its sales division and Lead Management Program, making it easier to attract new business.
  • Your company contact details are listed in the preferred resellers directory on Southeaster.com, thus channeling new business opportunities.
  • Southeaster provides support for both you and your clients on an ongoing basis.
  • The opportunity exists to increase your profit margins by migrating your customers' current websites to fully operational ecommerce-enabled sites in just hours instead of weeks.
  • You can expand your business offering to your clients by including ecommerce development as a service.

Basic Reseller requirements

  • A thorough knowledge and understanding of the ecommerce business-to-business and business-to-consumer markets.
  • You must be able to offer first level support to your Silverfish clients. This will be covered in your training sessions.
  • Southeaster provides support for both you and your clients on an ongoing basis.
  • Amongst your staff members, at least one person should be competent in:
    • the basic, hands-on sales demonstrations of Silverfish's principle functionality,
    • fundamental business analysis,
    • HTML development so as to be able to customise Silverfish to meet specific client requirements,
    • graphic design for the website's front end look and feel.
As part of the support that Southeaster offers to resellers, you'll be required to attend quarterly Silverfish Channel Value-Adds. These are goal-directed, interactive feedback and knowledge sharing sessions where Resellers are given updates on any new Silverfish releases or Southeaster developments and strategy.

 
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